Client's Objectives
Enhancing Product Quality and Reliability: To enhance the overall quality and reliability of the Dealink platform, ensuring high user satisfaction and building trust in this Brokerage Operations Platform.
Accelerating Time-to-Market: To streamline development processes to enable quicker release of new features and updates, keeping the platform competitive and responsive to market trends and user feedback.
Reducing Operational Costs: To optimize development, testing, and deployment procedures to reduce time and resource expenditure, thereby lowering operational costs and freeing up resources for innovation.
Building a Scalable and Sustainable Platform: To create a codebase and infrastructure that are scalable and sustainable, allowing for easy adaptation to future growth, user demands, and new technological developments.
Minimizing Risk and Enhancing Security: To establish robust deployment and testing protocols to minimize the risks of bugs, security breaches, and system downtimes, ensuring a secure and stable platform.
Challenges
Legacy Project architecture improvements challenge
Striking the Right Balance: Prioritizing Critical Features with Minimal Refactoring
Team Transition and Knowledge Transfer
Solutions
Optimizing Data Management and System Efficiency
Streamlined Data Management: Simplified and aligned the data management system to boost clarity and efficiency, all while minimizing major code alterations.
Comprehensive System Analysis: Conducted a thorough analysis of the system to uncover and address foundational weaknesses prior to implementing any new architectural changes.
Improved Information Management: Streamlined how information is utilized and managed to ensure consistency and accuracy across the system.
Simplified Control System: Enhanced ease of use and maintenance by simplifying the control system, thereby improving overall system performance.
Strategic Prioritization and Agile Development
Balancing feature implementation with time efficiency poses a perpetual challenge in project development.
Our solutions:
Implemented Feature Prioritization
Agile Development Practices
Utilizing MVP (Minimum Viable Product) Approach
Regular Client Consultations
Product Design and Features Development
With our team's extensive industry experience, we've implemented innovative strategies to design user-centric features. Through the application of design thinking methodologies, we've actively engaged in the process of ideation and validation, guaranteeing that every new feature we develop aligns seamlessly with the needs and expectations of our end users. These are the key features our team worked on:
Advanced Reporting System for Brokers and Agents
- Feature to view, configure, and save customized reports.
- Brokers can create, edit, save, and manage reports with specific columns and filters.
- Agents have view-only access to reports with limited functionalities like printing and exporting.
- Implementation of a 'Configure' button for brokers to customize report fields.
- Functionality for sorting, adding columns, and applying various filters in reports.
- Saving and managing customized reports for future reference.
Enhanced User Permissions and Roles and Robust Contact Management in Deals
- Different permissions and functionalities for brokers and agents on the report page.
- Brokers have extensive control over report configuration and management.
- Agents have restricted, view-only access with limited actions.
- Feature for agents to add contacts to deals and manage their roles.
- Automatic notifications and registration invitations sent to added contacts.
- Different levels of deal visibility and access based on user roles and invitations.
Efficient Financial Management and Deal Grouping and Management
- Ability for brokers to record, manage, and track all incoming and outgoing payments.
- Features for managing escrow deposits, agent deductions, and commission payments.
- Detailed financial reports with options for assigning payments to specific deals or refunds.
- Grouping deals with the same address for streamlined management.
- Contextual actions and visibility based on the grouped deal status and user roles.
Solution for Testing and Deployment process issues
The development team, faced with numerous challenges, showcased their expertise by adeptly addressing them through the implementation of a series of strategic steps.
Actions Executed:
Optimized Deployment Process
Agile Methodologies Adoption
Integration of Project Management Tools
Establishment of Dedicated Testing Server
Formalization of Testing Protocol
Innovative solutions
Email and Document Management Solution
Developing a comprehensive system that integrates unique email address generation with user account management, along with a sophisticated document management system in the Dealink platform was one of the challenges as our team should focus on the following set of components to implement this feature:
- Unique Email Assignment: Generating a unique email address for each user based on their name, with an indexing system for duplicates.
- Email Integration with User Types: Ensuring different user types (agent, broker) receive appropriate email addresses and display them correctly in various sections of the app.
Document Management in Inbox: Handling incoming documents, particularly PDFs, with various statuses (Pending, On Hold, Assigned) and actions (view, change status, delete, assign/reassign).
The complexity lies in ensuring seamless integration, user-friendly interfaces, and maintaining data integrity and security throughout these processes.Applications and Benefits
Dynamic User Profile Integration
Implement a system that automatically updates user profiles and the Inbox with the new email address upon account creation or access level change. Ensure that these email addresses are displayed appropriately based on user roles.
Email Integration with User Types
Ensuring different user types (agent, broker) receive appropriate email addresses and display them correctly in various sections of the app.
Advanced Document Management System
Create a robust inbox system capable of receiving, categorizing, and managing documents.
Google's Catch-All Mailbox incorporation
To enhance the Inbox feature in Mydealink, the development team utilized Google Workspace's advanced email services. This integration provides robust email functionality, essential for the unique email assignment and document management system within Mydealink.
By implementing these solutions, Dealink can efficiently manage user accounts and documents, enhancing the overall functionality and user experience of the platform.
Technologies
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